Support

1. How Thodian™ Works

What is Thodian™ and how does it work?

Thodian™ is the world's first digital wellness device that combines alternating stimulation and artificial intelligence (AI) algorithms for automatic stress detection. It has been proven to reduce stress and helps people live their best life.

Why do you have to wear two Thodian™ Tokens?

Thodian™ Tokens should always be worn as a pair because they use our patented bi-lateral alternating stimulation (BLAST) technology to activate both the left and the right and left lobes of our brain. By alternating and targeting both sides of our brain, we meet in the middle, and activate the parasympathetic nervous system where you can rest and digest.


What are the benefits of using Thodian™?

Thodian™ helps you manage stress in real time, combining proven neuroscience with everyday convenience. Its patented BLAST™ (Bi-lateral Alternating Stimulation Tactile) technology is backed by decades of research showing how gentle, alternating vibrations can help the brain interrupt the “fight or flight” response and quickly restore calm.


Managing stress isn’t just about feeling better in the moment—it supports clearer thinking, better focus, improved sleep, and more balanced emotions throughout the day. Thodian makes this process simple and accessible through its AI-powered app and six specialized modes designed to support different needs: Stress, Compulsive, Sleep, Focus, Nervous, and Angry.


The Thodian™ AI – Stress Relief app (currently available on iOS, with Android coming soon) automatically recognizes acute stress events using biometrics from compatible wearables. When it detects elevated stress, the app prompts you to activate BLAST™ through your Thodian Tokens. This intelligent, proactive approach helps maintain a steady state of calm—so you can stay centered, focused, and in control no matter what the day brings.

2. App & Technology

Downloading the Thodian™ AI – Stress Relief app

Predictive Mode

Thodian’s AI gets smarter the more you use it—and you can help it learn about your stress patterns. Here’s how:


HealthKit biometrics: When paired with a compatible smart wearable, Thodian premium will recognize acute stress events based on your heart rate variability (HRV) and other biometrics. The app will prompt you to use your Thodian Tokens. The longer you use it, the more Thodian's predictive mode learns about your stress and adjusts as your brain starts to change it's response to stress. 


Respond to prompts: The app may ask questions like “Are you feeling stressed right now?” Your answers help Thodian understand your stress patterns.

Custom Mode Control

You can create and save up to 3 custom modes with Thodian™, adjusting the time, frequency, intensity, and overlap of your Tokens to suit your needs. These custom modes are available with both free and premium plans, giving you flexibility to personalize your stress‑relief experience. 

TIP: You can label each mode anything you like—for example, “Morning Focus,” “Pre-Meeting Calm,” or “Evening Unwind”—to make your stress‑relief routine intuitive and personal.

How to set up Custom Mode Control

Create up to 3 custom settings with the Thodian app mode control feature. 


1. From the bottom menu, select the "custom" icon

2. Click "edit" under one of the 3 custom mode options

3. Use the dials to adjust the time, frequency, intensity, and overlap to your preferences 

4. Name your setting for your specific needs 

5. Click save 


Not sure where to start? A good approach is to start with lower settings for a couple minutes and gradually work your way up to find the “sweet spot” for each use case. If a preset feels too intense or isn’t producing the desired effect, you can experiment with custom adjustments until it feels just right.

Defining Custom Mode Parameters

When setting up your custom modes, you can adjust four parameters to tailor your BLAST™ experience:


Time: Choose how long you want your session to last—from a quick boost to a longer, deeper session. The Thodian app offers 15 options ranging from 1 minute to 240 minutes (4 hours).


Frequency: Control how quickly BLAST™ pulses. In custom mode, vibrations can occur anywhere from every 0.5 seconds to every 2 seconds. Slide along the scale from slow to fast—the higher the number, the slower the pulse.


Intensity: Adjust the strength of your BLAST™ dose with 8 intensity levels, ranging from 60% to 84%, to match your comfort and needs.


Overlap: Set how much the vibrations of your two Thodian Tokens overlap. Each custom mode allows 8 settings, from less to more overlap, giving you full control over the tactile experience.


Thodian™ app features | Six Dimensions of Health

Being healthy goes beyond diet and exercise. That’s why we created the Six Dimensions of Health—a holistic approach to help you live your best life. Each dimension includes tips tailored to your Personalized Stress Profile (PSP) to target areas where you can improve your overall well-being.


You can access this section by selecting Knowledge at the bottom of your app menu and choosing any dimension to explore helpful articles.

Thodian™ app features | Your Personal Stress Profile (PSP)

We all experience stress differently. Thodian™ will reveal your Personalized Stress Profile (PSP) and provide a customized plan to help you manage stress effectively.


Personalized Stress Profiles include:


  • Overwhelmed: Stress seems to permeate every facet of your life, leaving you drained, frazzled, and powerless.
  • Veiled: You don’t have an overactive stress response, but daily stress builds up. You may suppress it until it either explodes or affects your body.
  • Scattered: Stress can leave you feeling scattered and make it hard to focus on tasks.
  • Hot: Stress increases frustration, leaving you hot-tempered throughout the day.
  • Wired: Excess stress keeps you up at night, leaving you exhausted during the day.
  • Craver: When stress is intense, cravings or addictive behaviors are harder to resist.


Thodian™ app features | Encyclopedia of Uses

BLAST™ addresses far more than just stress. The Encyclopedia of Uses in the Thodian™ app provides dozens of ways Thodian™ can help you live your best life. Simply select a use case to learn which BLAST™ mode to use on your Tokens, discover best practices for optimal results, and explore additional tips tailored to your needs. You can access the Encyclopedia of Uses under the Knowledge tab in the Thodian™ app menu.

How to Pair Thodian™ Tokens

Getting Started with Your Thodian™ Tokens


1. Open the Thodian App:

Navigate to the Sessions icon and follow the prompts to choose your preferred setting.


2. Power On Your Tokens:

Press the power button on each Token. A soft white light on the side indicates the Token is on.


3. Place and Pair the Tokens:

● Position the Tokens on the ovals shown on the screen and hold them in place to match the light signals.

● Tap the Pair Tokens bar and wait. The oval lights will blink in sequence.

● When both Tokens begin vibrating, pairing is complete, and your session begins.


4. Position Your Tokens:

Place the Tokens in the suggested location (available with premium modes) or your preferred location on each side of the body.


5. During Your Session:

● The Tokens will vibrate for the full duration of the selected timer—or until you manually turn them off using the side button.

● To end a session early, tap “Finish Now” in the app and select a reason for stopping. Your input helps train predictive mode. Note: you will still need to manually power down your Tokens using the side button.

● If the Tokens start blinking red before the timer ends, the battery is running low and should be charged.

How does the pairing technology work?

Thodian pairs the Tokens with the app using a unique, patent-pending infrared technology. During the pairing process the user will be prompted to place the Tokens on the phone screen. Once the user chooses the pair option the Tokens will detect light patterns from the phone and decode the signal, allowing them to connect quickly and securely to the app for control. Bluetooth is not required for the connection, and once paired, the Tokens remain connected even if you walk away from your phone.

 

Compatible digital health wearables

Thodian™ works with a variety of digital health wearables to monitor your biometrics and detect acute stress events. By connecting your wearable to the Thodian app, you enable AI-powered stress detection, which notifies you to use a dose of BLAST™ at the right moment.


Currently, the app supports wearables that sync with Apple HealthKit (iOS). Android support is coming soon. Using a compatible device ensures you get the most accurate, proactive, and personalized stress management experience.

Do I need a separate wearable device to use Thodian™?

No, you don’t strictly need a wearable to use Thodian™. You can manually start sessions and use all six premium modes with your Tokens alone.


Using a compatible digital health wearable (currently iOS devices via Apple HealthKit) allows the app to automatically detect acute stress events. When stress is detected, the app will notify you to use BLAST™, giving you a proactive, AI-powered way to manage stress as it happens.

Can the  Thodian™ detect stress automatically?

Yes! When paired with a compatible digital health wearable (currently iOS devices via Apple HealthKit), the Thodian™ app can automatically recognize acute stress events based on your biometrics. When stress is detected, the app will notify you to use BLAST™, helping you proactively manage stress in real time.


You can also manually start sessions with your Tokens at any time, even without a wearable.

Do I need an internet connection to use the app?

No, an internet connection is not required for the pairing your Tokens and running sessions. Internet is only needed for features like daily affirmations, guides, and blog access.

Do the Thodian™ tokens connect to the app with Bluetooth? 

Thodian pairs the Tokens with the app using a unique, patent-pending infrared technology. During the pairing process the user will be prompted to place the Tokens on the phone screen. Once the user chooses the pair option the Tokens will detect light patterns from the phone and decode the signal, allowing them to connect quickly and securely to the app for control. Bluetooth is not required for the connection, and once paired, the Tokens remain connected even if you walk away from your phone.


Why is there an age restriction for using  Thodian™?

Thodian™ is intended for users ages 13 and older due to the Children’s Online Privacy Protection Act (COPPA) and the collection of health biometric data.


For younger users ages 4 and up, we recommend our TouchPoint Essentials, TouchPoints with Wristbands, or TouchPoints for Sleep. These are designed for safe use in children, though the age 4+ guideline exists because of small parts that could be a choking hazard.

3. Using  Thodian™

How do I wear Thodian™?

Place one Tokens on each side of your body with the included clothing clips, hold in hands, or keep in pockets or socks.  For Thodian to work, one must be on the right side of the body and one must be on the left. Thodian Tokens do not need to be touching the skin as long as you can feel the vibrations.

How long do you wear Thodian™?

BLAST is intended to be used as needed throughout the day typically in 5-30 minute periods. 


Using BLAST for 15-30 minutes can leave a lasting effect in helping you stay calm throughout the day, even when TouchPoints are off! One of the ways TouchPoints' BLAST technology works is by creating new neural pathways that help modify the memories that trigger our stress response. These new neural pathways can build overtime, progressively reducing the release of stress related hormones such as adrenaline and cortisol levels. Overtime, using BLAST in these shorter periods as needed throughout the day should help you feel less stressed, more calm and logical, even when they're off. Using BLAST as such will not only be helpful to their effectiveness, but will also prolong their lifetime and help you better understand and manage your stress.


Some users with Parkinson's Disease who use BLAST to reduce tremor activity have reported using BLAST for longer periods of time (up to 4 hours). Using BLAST as such for the purpose of reducing tremor activity may require the purchase of multiple pairs of TouchPoints. 



How long do Thodian™ Tokens take to charge and how long is the battery life?

Thodian Tokens take 1-2 hours to charge fully. The battery life for Thodian Tokens is 3-4 hours depending on the settings used. 

Can I use Thodian™ anywhere, or does it need to be stationary?

Thodian™ is portable and can be used almost anywhere—at home, at work, or on the go. Just make sure your Tokens are securely placed and you can safely hold or wear them during your session. For best results, follow the recommended placement guidance in the app.

How do I get started using custom settings?

A good approach is to start with lower settings for a couple minutes and gradually work your way up to find the “sweet spot” for each use case. If a preset feels too intense or isn’t producing the desired effect, you can experiment with custom adjustments until it feels just right.

4. Technical Support

Can I use Thodian™ without the app?

Thodian™ requires the app to operate.


If you prefer not to use an app, we recommend our other TouchPoint products, including TouchPoint Essentials, TouchPoints with Wristbands, or TouchPoints for Sleep, which offer 3 preset modes of the same BLAST™ technology without the need for a connected device.

What should I do if only one of the Tokens paired?

Before you start:

Thodian Tokens only have pairing ability for the first 60 seconds after turning them on.

• Solid white light: Token is on and ready to pair.

No light: Token is off.


Step-by-Step Instructions:

1. Turn both tokens off by pressing the button on the side.

2. Turn both tokens back on by pressing the button on the side. Watch for the gentle white light to confirm they are in pairing mode.

3. From the app pop-up, tap “Pair Again.” If you don’t see a pop up, restart the session.

4. Place both tokens on the screen and tap the “Pair Tokens” button.


What happens if my phone dies while using Thodian?

If your phone dies during a session, your Thodian™ Tokens will continue to vibrate for the duration of the timer. You can manually turn them off using the side button, or they will automatically stop when the session ends.

Why is my stress score not available?

If you see "N/A" where your Stress Score should be, it usually means the Thodian is still learning your biometrics.


You can help Thodian get there by following these steps:

1. Build Your Baseline

You can help Thodian learn more about your biometrics by wearing your Apple HealthKit compatible wearable consistently or by forcing manual readings. 


Allow at least 7-days of data: Simply wear your Apple Watch as much as possible—especially during sleep and daily routines. The more data we collect naturally over the next 7 days, the more accurate your score will be.


Force manual readings: You can speed up the "learning" process by manually triggering readings. While the Apple Watch is smart, it doesn't always take a reading when you need it to. 


Open the Heart Rate app on your Apple Watch and stay still while it takes a measurement. We recommend doing this 3 times a day (morning, midday, and night). This "forces" a high-fidelity data point into Thodian, helping the app understand your stress levels across different times of day. 


Manually forcing heart rate readings more frequently than usual can increase battery drain. We recommend this "manual hack" primarily during your first week to help Thodian calibrate faster.



2. HealthKit Permissions

Thodian retrieves data directly from your Apple Health app. If permissions weren't granted during setup, we can’t see the data we need.


Allow permissions: Open your iPhone Settings > Health > Data Access & Devices > Thodian. Ensure all "Read" permissions are toggled on.





5. Plan & Subscriptions

What is included with Thodian Premium?

Thodian™ Premium gives you access to six preset modes—Stress, Compulsive, Sleep, Focus, Nervous, and Angry. Each mode delivers a specific BLAST™ formula, with carefully optimized overlap, frequency, intensity, and timing to address that particular need and help you manage stress effectively


Premium is available for $9.99/month or $79.99/year — unlock full control and take your experience to the next level!

Is there a free version of the app?

Yes! The Thodian™ app is available for free and allows you to use and save custom modes, adjusting time, frequency, intensity, and overlap of your Tokens. The free version gives you full access to manual sessions and basic stress management features.


Premium is optional if you want access to the six preset modes and additional guidance.


How do I redeem my promotional code for the app?

To activate your subscription, follow Apple’s official instructions for redeeming a gift card in the App Store on your iPhone: 


How to redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card


Important:

  • Do not purchase the 1-year premium subscription directly inside the Thodian app. Simply follow the Apple instructions linked above.
  • Once you redeem your code, your subscription will automatically unlock in the Thodian app.
  • If you don’t see the premium features immediately, force close and reopen the app. Apple’s guide on how to do this can be found here: Close an app on your iPhone or iPod touch.

Is the premium subscription refundable?

No, the premium subscription is not refundable. This is due to Apple App Store policies, which govern all in-app purchases, including subscriptions. Once a subscription is redeemed through Apple, the transaction is final, and we are unable to issue refunds.

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